We understand that unanticipated events happen occasionally in everyone’s life.  In our desire to be effective and fair to all clients, the following policies are honored:  at least a 3 hours advance notice is required when rescheduling and/or cancelling an appointment.  This allows the opportunity for someone else to schedule an appointment.  If you are unable to give us 3 hours advance notice you will be charged the full amount of your appointment.  Our complete Spa Policy can be found here.

Also, appointments are made in PACIFIC STANDARD TIME ONLY. Please make the appropriate time zone adjustments when needed.